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Ticketing and accreditation that keep working even when the internet goes down.

Sell, accredit and control entry to your event under your own brand. Built in Colombia for all of Latin America, with real on-site operation.

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XTICKET badge with photo and QR code, wristband, and the XTicketScan app showing access granted and access denied
AccreditationStaff and vendors
Access controlOnline or offline
Zone capacityLive occupancy
TicketingOnline and box office

Registration, accreditation and ticketing for every kind of event.

Online store, point of sale, access control, hardware and everything else it takes to run it, on one platform.

  • Conferences and conventions
  • Trade fairs
  • Museums
  • Libraries
  • Parks, zoos and attractions
  • Workshops
  • Masterclasses
  • Theatres and concert halls
  • Digital events
  • Festivals
  • Community fairs

What actually happens at an event.

Six situations we see in every operation, and how XTICKET handles them.

The internet went down and the line stopped.

Check-in keeps validating offline and syncs when the signal comes back.

Every vendor company sends a different spreadsheet.

A portal of their own: each company uploads its staff with a template, plus photos and safety certificates in a ZIP.

We don’t know how many people are inside.

Live capacity by zone, with an alert and automatic blocking when a zone fills up.

Badges are made by hand.

They print at the door with the event’s design, on whatever label stock you use.

The payments don’t reconcile.

Every purchase is reconciled by section, payment method and show.

We find out about sales at the end of the day.

Live reports from your phone.

Modules

The ticket you sell in the morning is the same one validated at the door that night, with no exports and no files to cross-check.

On-site registration

  • Someone shows up without registering: scan their ID card and they are registered and admitted in a single step.
  • Reads the Colombian national ID card and fills in name, document number and date of birth.
  • A form with the event’s own questions when more information is needed, including ticket type selection.
  • Duplicate blocking by document number: the same person cannot be registered twice.
  • Badge printed on the spot, as soon as registration finishes.
  • Built for free events, open calls and anyone who turns up without registering ahead.

Accreditation

  • Forms with your own questions: text, lists, photo, file uploads (PDF or document) and required fields by section.
  • Bulk import from a spreadsheet, validated before loading.
  • Manual approval: if the event is professionals-only, each participant is approved or rejected one by one.
  • Statistical summary of every answer in the form.
  • Vendor portal: each company manages its own staff with its own link and PIN, using a spreadsheet template and a ZIP of photos and safety certificates.
  • Safety review: the occupational health and safety team approves or rejects each person, and every decision is logged.
  • Badges printed on the spot with the event’s design: name, document, QR code and photo, on label or card stock.
  • Reusable wristbands linked to each person.

Access control

  • Check in from a phone, a computer or the XTicketScan app (Android and iOS).
  • Works with no internet and syncs when the connection returns.
  • Reads the Colombian national ID card (PDF417 barcode), the ticket QR code and wristbands.
  • Facial recognition at entry.
  • Shows a colour credential with photo, name, document, section and form answers.
  • Colours readable from a metre away: green valid, amber “already entered”, red rejected.
  • Mandatory photo: if the person has none on file, it is taken at the door before they go through.
  • Kit and refreshment handout on separate lists: each person claims once.
  • Attendance certificates generated automatically for everyone who checked in.
  • Gates and devices: each scanner only validates what belongs to it.
  • Zone capacity with alerts, blocking and automatic zone switching.
  • At multi-show events, a ticket for another show is rejected.

Ticketing and box office

  • A store with your brand, your domain and your colours. XTicket never appears.
  • Interactive seat map, on phones too: zoom, pinch and pick a seat.
  • Events with several dates or shows, each with its own capacity, seat map and entry control.
  • Sections with price, service fee and capacity.
  • Coupons and discount codes, one by one or loaded from a spreadsheet.
  • Online payments: card, bank transfer and digital wallets.
  • Box office sales with a till per seller: cash, debit and credit.
  • Printed receipt and your own box office fee.
  • Seat holds for guests, sponsors or production.
  • Add-on products in the same purchase: t-shirts, parking and more, with inventory and sizes.
  • Ticket as a single-use QR code on screen, with screenshot protection. As a PDF too, or both.
  • Ticket as a PDF over a background of your own: you decide where the text and the QR code sit.
  • Billing details at checkout: document type and number, with tax ID verification.
  • Mandatory acceptance of the terms and of the data processing policy.
  • Automatic emails when the order is confirmed and when payment arrives, plus manual sends to every attendee from the panel.
  • Tracking with Meta Pixel, Google Analytics 4, Google Tag Manager, TikTok and Google Ads, including paid purchases with their value.
  • Purchase resent by email, and a “Cancel purchase” button that releases the seats.

Live reports

  • Sales by section, by show and by payment method.
  • Charts of orders, tickets and revenue by day.
  • Seat map occupancy.
  • Check-in and access report by zone and by gate.
  • Orders downloaded as a spreadsheet.
  • Each role sees only what belongs to it: organizer, promoter, box office, safety, access.

Administration and security

  • Several organizations, each with its own domain, brand, language, currency and time zone.
  • Store in several languages at once, for events with an international audience.
  • Colombian electronic invoicing.
  • Users by role with two-factor authentication.
  • Automatic lockout after failed sign-in attempts.
  • Each organization sees only its own events.
  • Purchase emails carrying the organizer’s brand.
  • Data handled under Colombia’s Law 1581 of 2012.

In detail.

The decisions that make the difference once the event is under way.

Your brand, your domain, your language

You run the event, so the credit is yours. The store takes on your colour, your style and your logo, works the same on desktop, tablet and phone, and you can publish it on your own domain, in several languages and with your own content. Seat maps are built and adjusted without a fight.

The questions you decide on

You define what you need to know about each attendee. Ask for free text, let them pick one or several options from a list, or have them upload a file, and the system puts the questions during registration. At the end you get the statistical summary of every answer. If the event is professionals-only, add an approval step and review each sign-up before accepting it.

Coupons that do more than discount

A coupon can cover several products, run for a set period and cut the price by a percentage or a fixed amount, used once or many times. It can also hold a seat or set aside a place for whoever has the code, guaranteeing them entry, and you can make some products sell only with a coupon. Each one takes tags and comments, so afterwards you know which batch was actually redeemed.

The money goes straight to you

We think a ticketing platform is built right when the attendee pays you, not a middleman. We take bank transfer, credit and debit card, and the local payment methods of each country.

Tickets and badges in your own design

Tickets come out as PDFs over the background you upload: you decide the size and style of every piece of text and where the QR code scanned at the door goes. Badges are generated and printed on their own at the accreditation desk, and once the event closes the system puts together attendance certificates for everyone who came in.

Your whole team on board

Running an event is a lot of work and we do not expect you to do it alone. Invite your whole team to your XTICKET account and hand out access by role, so each person sees and does only what is theirs.

Built for the people running the event, not just selling it.

Works offline

Made for parks, stadiums and venues with poor signal.

Genuinely white label

Your audience sees your brand, not ours.

Adapted to each country

Currency, language, time zone and local payment methods. In Colombia: national ID card, workplace safety compliance, local bank transfers and wallets, and tax ID verification.

People behind the technology

More than 15 years running live events, with on-site support on event day.

Let’s make the operation simpler.

Tell us what you need and we’ll put together an XTICKET setup for your event.

or message us on WhatsApp